Featured on the Today Show - Buy Directly From a
Co-Author
New!
Colleen Kettenhofen, keynote speaker, workplace expert, is contributing author in a new book, The Masters of Success,
along with bestselling authors Ken Blanchard, Jack Canfield, John Christensen
Speaker Colleen Kettenhofen's Demo Video Page
All of Colleen Kettenhofen’s fun, fast-paced interactive programs are customized to your needs, themes, and time frames. Colleen incorporates scenario based training,
role playing and giving feedback so participants apply what they’ve learned. Colleen likes to “interview” at least three participants who will be in attendance to guarantee your
event is a success. Please scroll down.
How to Effectively Manage People…
Especially Managing Difficult People!
Keynote, Breakout Session, or Training Seminar
Many managers, supervisors, and team leaders are promoted to leadership positions based on their “hard skills” or technical skills. Yet many of them have never had
training in communication, conflict resolution, and managing people. Especially managing difficult people! Many managers/supervisors report that managing difficult employees
is their greatest challenge. In Colleen Kettenhofen’s longer program on managing people, here is a sample of what you will learn:
Discover 22 time tested strategies for motivating and managing difficult people
10 do’s and don’ts for effectively managing people
New! 6 secrets for managing friends and former colleagues
How to give constructive criticism without putting your employee on the defensive
How to conduct more powerful performance reviews when managing people…guaranteed!
Managing workplace negativity: the gossip, whiner/complainer, blamer, work-the-system worker and more
How to interview and hire the best employees
How long should a job interview last
9 facts you must document when managing difficult people and why
How to motivate Generation X, Y, Boomers and Radio Agers
and much more!
Colleen Kettenhofen acts out the work-the-system worker, crier, whiner, gossip and more. With her high energy and engaging conversational style, she shows you exactly
what to say and what not to say when managing people and managing difficult employees. Role playing and practicing giving feedback is optional. You’ll walk away with easy,
real-world strategies you can apply immediately. This program is designed to be highly informative, interactive and fun. (Keynote, breakout session, or training seminar).
Secrets for Dealing with Difficult People
Keynote, Breakout Session, or Training Seminar
Snipers, gripers, exploders…oh my! Sooner or later, we all have to deal with difficult people. A difficult employee, difficult customer, difficult co-worker, or difficult neighbor!
With her energetic and engaging conversational style, Colleen Kettenhofen uses role-playing and scenario based training giving participants easy, practical tips they can use
that very same day. In Colleen’s longer program here’s a sampling of what you will learn:
Discover what makes people tick, and what ticks them off!
Recognize 16 reasons why difficult people think, talk, and behave the way they do.
New! What you can and can’t, do about difficult people
7 proven strategies for dealing with difficult people, guaranteed!
Dealing with snipers, exploders, know-it-alls, blamers, criers, gripers, and other difficult people
How to give constructive criticism without putting criers, exploders and others on the defensive
And, might I be a difficult person? Oh my!
Find out in this exciting high-energy, high-content difficult people program. Participants walk away with easy, practical tips that can be applied that very same day. Role
playing and giving feedback is optional.
Tune Up Your Team! Achieving Success as a Team Leader
Keynote, Breakout Session, or Training Seminar
Forward-thinking leaders have discovered the same traits that make a successful sports team often work in a business environment as well. Colleen’s interactive
effective leadership program is for managers, supervisors, and team leaders wanting to establish greater trust, credibility and communication. In Colleen Kettenhofen’s longer
program, here’s a sample of what you will learn:
Effective leadership: how to improve communication and conflict resolution among team members
Discover the top 10 traits people want to see to willingly want to follow their leader
14 leadership questions to improve accountability, profitability and morale within your team
Identify proven team leader techniques for building trust and productivity so your team isn’t just a “work group”
Managing people: how to give constructive criticism to a difficult team member and why it’s imperative to your team’s success…guaranteed!
New! The disastrous effect of keeping a difficult employee on the team
Effective leadership vs. management
How to coach and motivate for better performance
and much more!
Role playing and giving feedback is optional. Colleen likes to “act out” various difficult employees and role play exactly what to say, and what not to say and why. This effective leadership program is designed to be high-energy, informative and
fun!
Achieving Personal and Professional Success:
Relax, Refuel, Recharge!
Keynote, Breakout Session, or Training Seminar
In this fun informative program, Colleen Kettenhofen gives real-world examples and practical strategies for anyone wanting to improve confidence, increase
productivity and morale. Discover how to overcome procrastination, worry, and reduce stress! In her longer program, here’s a sample of what you will learn:
Recognize how to stop your own self-sabotaging thought patterns
Discover 2 proven principles for boosting your self-esteem. Guaranteed to work
if you apply them.
8 foods to boost your mood, increase energy, and reduce depression
New! Top brain foods to boost your mental acuity
10 communication pitfalls to avoid when dealing with difficult people at work, at home, and why!
12 most persuasive words in the English language and how to use them to gain the attention and respect of higher-ups
How to overcome procrastination and worry, and get things done!
Easy! How to be more credible, persuasive and assertive without being perceived as pushy
and much more!
This interactive workshop gives participants practical tools for polishing professional image, improving self-esteem and
increasing energy. Role playing and giving feedback is optional but recommended in breakout sessions and training seminars.
Present Like a Pro: Sell Them, Don’t Tell Them! (Presentation Skills)
Breakout Session or Training Seminar
Colleen Kettenhofen shares humorous stories and gives real-world down-to-earth examples from over 24 years as a professional speaker and sales person. What
you will learn:
6 easy strategies for overcoming nervousness and developing confidence
How to handle a hostile audience and questions you don’t know how to answer!
New! What to do so you won’t blank out
Proven-to-work presentation skills strategies when your audience doesn’t like your product or service
7 do’s and don’ts for slides and other visual aids
How to be more persuasive and entertaining even if you’re presenting technical material
How to tailor your presentation before you present
Why rehearsing can minimize nervousness 75%...almost like magic!
How to easily and creatively organize a presentation
and much more!
This presentation skills workshop is designed to be high-content, fun and interactive in a safe, encouraging environment guaranteeing participants walk away with proven tips they can apply immediately. Videotaping is optional.
Introducing
New Video Testimonials!
Conference participants
share new tools they've learned from Colleen Kettenhofen's
programs that they can apply immediately at work and at
home on:
successfully dealing with difficult people
overcoming procrastination and worry
how to learn from past failures and mistakes
managing people and effective leadership
Colleen Kettenhofen is a speaker, author, and trainer,
who has presented over 1000 programs to top associations and
corporations in 47 states since 1995. She is contributing author of The Masters
of Success, as featured on NBC's Today Show, along with Ken Blanchard,
Jack Canfield and others. Colleen has authored over 40 popular articles having
been quoted in magazines and newspapers around the country. Popular topics:
dealing with difficult people, managing people, leadership, motivation, and
public speaking. Colleen scores extremely high on evaluations! Her customized
programs are information-packed, interactive, and fun.
Colleen provides participants with real-world examples and proven strategies they can use immediately. The emphasis is on results. Call Colleen today at
1-800-323-0683 to
guarantee your event is a success!"
"Celebrating Life and Strength as a Cancer Survivor
Keynote or Breakout Session
Colleen Kettenhofen, a Phoenix, Arizona-based motivational speaker, author and 17 year cancer survivor, shares how cancer changed her life, the life of other cancer
survivors, and how it can positively change yours. She is contributing author of “The Masters of Success,” featured on NBC's
Today Show, along with best-selling authors Ken
Blanchard, Jack Canfield and others. Popular topics: effective leadership, managing people, dealing with difficult people, and presentation skills.
In this warm and inspiring program, Colleen Kettenhofen shares personal experience and anecdotes of her own journey from living her
dream life, to being diagnosed with cancer, and successfully bouncing back 17 years later. She shares:
Real world examples, practical advice, and easy strategies for how to turn a negative into a positive in any area of your life…guaranteed!
Colleen’s compelling true stories are riveting, and serve as a wake-up call igniting passion, purpose and motivation.
Beneficial for anyone wanting to improve morale, well being, and take back control of their life!
After this program, participants will be able to:
Experience greater gratitude, overall happiness and fulfillment
Step back and analyze any stressful situation from an outside, more positive perspective
Let go of past mistakes but never “lose the lesson”
Easily establish more balance in work and home life
This program on “Celebrating Life and Strength as a Cancer Survivor” is also beneficial and inspirational for friends and family members of cancer survivors.
